The 3V’s of Hygiene in Products and Services
Visible – customers and users will see easily what has been done and is being done to ensure hygiene Verifiable – certified hygienic by third parties or documented by video [...]
Visible – customers and users will see easily what has been done and is being done to ensure hygiene Verifiable – certified hygienic by third parties or documented by video [...]
Are software and IT workers more collaborative than people in other sectors? We live with the notion that software developers are likely to work in teams, share knowledge, create open [...]
Some 15 years ago Prine and Gilmore wrote the article "Welcome to the Experience Economy". Their point was, roughly, that customers are willing to pay more for a complete package [...]
Following up my blog posting about negotiation schemata in November 2014, I am posting a list of negotiation schemata. In the previous blog I posted four. After a lot more [...]
A Script for Business Negotiations Sometimes when we start a task we have an idea about what will happen. If we go to a restaurant we expect a certain series [...]
Wargaming as practical preparation approach to complex business negotiations A business negotiation can be a major event in the life of an organization leading to contracts, profits, long term partners [...]